Appeals

Applicants who believe that a program decision was made incorrectly or not in compliance with program policies may appeal the decision in writing. The standard policy is for the appeal to be required within 30 days of receipt of the decision to the Department of Community Affairs (DCA). Appeals are limited to actions or decisions that the homeowner believes to be in conflict with stated program policies or to be based on contestable information in which the homeowner has further details to substantiate a determination. Established Program policies are not appealable.
 

If you received a letter stating that you are ineligible for Resettlement or the Rehabilitation, Reconstruction, Elevation and Mitigation (RREM) and you believe that the decision was made incorrectly, you have the opportunity to appeal until March 31, 2014. DCA has extended the appeals period for RREM and Resettlement programs.

 
Key areas of eligibility open to administrative appeal include minimum damage threshold determination; owner occupied, primary residency; determination of income over $250,000; eligible county determination if the county was noted incorrectly. Additional third-party verifiable documentation must be provided to support the claim.
 
In the case of minimum damage threshold for the RREM and Resettlement Programs, the State received approval from the U.S. Department of Housing and Urban Development (HUD) to expand third-party damage documentation. Homeowner must have sustained an Full Verified Loss (FVL) of $8,000 or greater or more than one foot of flooding on the first floor determined by FEMA or may submit third party verification from FEMA affiliated recovery partners, including: SBA damage inspection; National Flood Insurance Program (NFIP) property damage assessment; verified private insurance property damage estimates, and determinations by the local Flood Plain Manager. Photos and personal contractor estimates themselves are not considered verifiable third party verifications. (Reference: State Published Action Plan Amendment Number 3).
 

Appeals Process

 
Each appeal received in writing will be date stamped and reviewed by a DCA Disaster Recovery Division Hearing Officer for compliance with program policies, requirements, and applicable local, State and Federal law. The Hearing Office will provide a written determination within 50 days of receipt of the applicant’s request for an appeal. Applicants who are dissatisfied with the DCA Hearing Officer’s determination may appeal to the Office of the Administrative Law (OAL) with in 30 days of receipt of the DCA Hearing Officer’s determination. Procedures for an OAL appeal will be provided in the DCA Hearing Officer’s written determination.
 

How to Appeal

 
You can appeal by writing a letter or by filling out the downloadable appeals worksheet. If you write a letter, please include all of the information requested on the Appeals Worksheet. Please fill in your information and reason for the appeal request, and print and submit a hard copy along with the supporting documentation to the address on the form. (The appeal may not be submitted by email, FAX, or over the phone – it must be submitted in hard copy.)
 
Please Note: You cannot appeal via email or phone.
 

Download Appeals Worksheet

 
Send your appeal to:
reNew Jersey Stronger – Appeals Department
PO Box 32117
Newark NJ 07102.
 

Withdrawals

 
Applicants wishing to withdraw from the RREM program should complete the Voluntary Withdrawal Form. Withdrawal request can be faxed to 973-556-1857, dropped off at a Housing Recovery Center or mailed to the address below.
 

Download Voluntary Withdrawal Form

 
Send your withdrawal to:
reNew Jersey Stronger
PO Box 32117
Newark NJ 07102.
 
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